Terms of Service.

These Terms of Service (“Terms”) govern your access to and use of BadRep Emails (“BadRep”, “Service”, “we”, “us”, “our”), operated by Larination, LLC(“Company”), a Delaware limited liability company with registered address at 2810 N Church St, PMB 61607, Wilmington, DE 19802, USA.

By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. The Service

BadRep is a paid subscription service that provides a searchable, curated archive of marketing emails for research, inspiration, and competitive analysis. The emails in the archive were received by us or sourced from publicly available and lawfully obtained material. You get read-only access to the archive and the tools built around it (search, filtering, saved lists).

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use BadRep. By signing up, you represent that you meet these requirements.

3. Accounts

You are responsible for:

• Providing accurate information at signup.
• Maintaining the confidentiality of your login credentials.
• All activity that occurs under your account.

One account per person. Accounts are non-transferable. You may not share your account credentials with anyone else. We may suspend or terminate accounts we reasonably believe are shared, resold, or being used by multiple people.

4. Subscription and Billing

4.1 Plans and pricing

BadRep is a paid service. Current pricing and available plans are shown at signup and on your account page. At launch, plans are billed monthly only (no annual option). Pricing is quoted in US dollars and is exclusive of any applicable taxes.

4.2 Billing

Subscriptions are billed in advance on a recurring monthly basis to the payment method you provide. Billing is handled by Stripe, Inc. Your subscription automatically renews at the end of each billing cycle at the then-current rate for your plan until you cancel.

4.3 Cancellation

You can cancel at any time from your account page. Cancellation takes effect at the end of your current billing cycle — you keep access until then. We do not provide pro-rated refunds for partial months.

4.4 No refunds

All payments are final and non-refundable. We do not offer refunds for unused time, partial months, or any other reason, except where required by applicable law. If you believe you were charged in error, email support@badrep.emailand we’ll look into it.

4.5 Price changes

We may change prices for new subscribers at any time. Existing active subscribers will be notified by email at least 30 days before any price increase takes effect for their subscription, and will be able to cancel before the new price applies. Subscribers who joined at a launch or promotional price may be grandfathered at that price at our discretion.

4.6 Failed payments

If a payment fails, we may suspend access until payment is resolved. Extended failure to resolve a payment may result in termination.

4.7 Taxes

You are responsible for any taxes, duties, or similar governmental charges that apply to your subscription, unless we are required by law to collect them.

5. Acceptable Use

You may use BadRep for your own personal or internal business research. You agree NOT to:

• Scrape, crawl, or otherwise extract data from the Service using automated means.
• Resell, redistribute, sublicense, or publicly republish the archive or any substantial portion of it.
• Reverse engineer, decompile, or attempt to extract the source code or underlying data structure of the Service.
• Share your account credentials with anyone else or grant access to people who do not have their own active subscription.
• Use the Service to train machine learning models, build a competing product, or generate bulk datasets.
• Circumvent any access controls, rate limits, or technical protection measures.
• Use the Service for any unlawful purpose or in a way that violates third-party rights.
• Harass, threaten, or attempt to harm us, other users, or the brands represented in the archive.

Violation of this section is a material breach of these Terms and may result in immediate termination without refund.

6. Intellectual Property

6.1 The Service

The Service — including software, interface, design, organization, classification, tagging, and curated metadata of the archive — is owned by the Company and protected by copyright and other intellectual property laws. We grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during an active subscription, subject to these Terms.

6.2 Archive contents

The marketing emails in the archive are the copyrighted material of their respective brands and senders. Our inclusion, classification, and presentation of those emails is a curatorial work protected by copyright in its own right. You do not acquire any ownership or license rights in the underlying email content by using the Service. Any use of the underlying content beyond browsing within the Service is at your own risk and subject to the rights of the original authors.

6.3 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, royalty-free, worldwide license to use them without restriction or compensation.

7. No Data Export

The Service does not provide a data export function. You can browse, search, save, and read the contents of the archive through the Service, but there is no “download all” or bulk export feature. This is a deliberate product decision to protect the archive’s integrity and the rights of the original senders. Do not attempt to work around this restriction.

8. Availability and Changes

We strive to keep the Service available, but we do not guarantee uninterrupted access. We may perform maintenance, release updates, or change features at any time. We may add, remove, or modify emails in the archive at our discretion, including in response to takedown requests or our own curation decisions.

We reserve the right to discontinue the Service at any time. If we discontinue the Service entirely, we will provide reasonable advance notice by email and, where applicable, refund any pre-paid unused portion of your current billing cycle.

9. Termination

You can close your account at any time from the account page. We can terminate or suspend your access:

• If you breach these Terms.
• If your payments fail and are not resolved.
• If we reasonably believe your use is harmful to the Service, other users, or third parties.
• For any reason, with reasonable notice.

On termination, your license to use the Service ends immediately. We will delete your personal data in accordance with our Privacy Policy.

10. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, or secure; that the archive is complete, accurate, or up to date; or that any results obtained from using the Service will be correct or useful.

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will the Company be liable to you for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amounts you paid us in the 12 months preceding the event giving rise to the claim, or (b) US$50.

These limitations apply to the maximum extent permitted by law, regardless of the theory of liability.

12. Indemnification

You agree to indemnify and hold harmless the Company and its officers, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, or your violation of any third-party right.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify active subscribers by email at least 15 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Service and cancel your subscription.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or the Service will be resolved in the state and federal courts located in New Castle County, Delaware, and you consent to the personal jurisdiction of those courts.

15. Miscellaneous

• Entire agreement. These Terms, together with the Privacy Policy, are the entire agreement between you and the Company regarding the Service.
• Severability. If any provision of these Terms is found unenforceable, the rest remain in effect.
• No waiver. Our failure to enforce any right is not a waiver of that right.
• Assignment. You may not assign these Terms without our written consent. We may assign these Terms to a successor entity (e.g., in connection with a sale of the business).

16. Contact

Questions about these Terms? Email us at support@badrep.email.